One reason to like the model railway industry

I’m starting to think of what sort of locomotives I’d like. A bit premature perhaps as I haven’t got the baseboard ready yet, but I needed a morale booster. So I write an email to a company making kits for locomotives to ask about one of the items on their range, and a within 48 hours the guy running the company emails back and tells me everything I need to know. Now correct me if I’m wrong but I doubt that Bill Gates responds to Microsoft enquiries, especially with a personal email. It’s good to be back.